START A RETURN
Thirty days on unworn, unwashed gear with tags on. Exchanges ship both ways on us; refunds come back minus a flat $6 for the return label. Arrived damaged? That one's on us entirely.
FIND MY ORDER- 1
Open your order
Sign in with the email you ordered with. Shopify emails you a six-digit code — there's no password to remember.
- 2
Pick the item and tell us why
Choose what's coming back and the reason. Too big, too small, changed your mind, it was a gift — all fine. Want something else instead? Email us and we'll set the exchange up.
- 3
We approve it
Usually same day. You get a real return number and a prepaid shipping label by email.
- 4
Box it and send it
Stick the label on, drop it off. Refunds go back to the original payment method once it lands, 5–10 business days depending on your bank.
CAN'T FIND THE ORDER?
The confirmation email we sent when you ordered has a View your order link in it. That opens the same place, no sign-in needed.
Full policy on returns & exchanges. Need a human? Contact us.